Take care now and have a splendid week ahead.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Please reach out for any issues and I'll be there to assist you. I genuinely hope the issue gets resolved without hassles and the unit works great. If this does not work, I request you to contact Canon Tech support or their Forums to get the issue resolved as they are trained on their products and should guide you in the right direction throwing a lot of insight. Some of the functions (such as Disc Label printing) may not be available in your printer model. Specific operation may differ depending on the software version you use. Then reinstall the full feature software from the canon website and check if this does the trick for you. The manual is based on My Image Garden Ver.3.6.First, uninstall the printer software completely from your printer.Did any software or windows update cause this to stop working?.Has this worked fine initially on the HP computer?.Have you contacted cannon support in this regard?.You are a valued HP customer and I take it as a privilege to share this platform with you.įor better clarity and to assist you better I would require more information regarding this: I understand that you require assistance regarding scanning issues with the canon printer on your HP computer. It will be a delight to assist you here.įabulous description and very smart analysis of the issue was done before posting. Hi me to welcome you to the HP community.
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